Customer Stories

Sustainable Solutions for Michelin-Star Dining

“In fine dining, every detail tells a story. Fox Fold lets us extend that experience into the restroom—sustainable, elegant, and completely aligned with our values.”

— Joël Watanabe, Executive Chef & Owner, Kissa Tanto

When Michelin-star chef and owner Joël Watanabe saw Fox Fold’s clean, refillable bamboo tissue dispenser, he recognized a rare win: beauty, sustainability, and guest experience in one.

Restaurant Snapshot

Nestled in Vancouver’s vibrant Chinatown, Kissa Tanto channels the intimate charm of 1960s Tokyo jazz cafés. The award-winning restaurant pairs moody interiors with a bold Japanese-Italian menu. Every detail, from plate to playlist, is curated for sensory impact.

The Challenge

Luxury dining demands excellence in every guest touchpoint—including the restroom. In high-volume restaurants, traditional commercial restroom supplies can lead to messy dispensers, half-used rolls, and waste. For a Michelin-star restaurant, even a small slip in restroom presentation can dull an otherwise flawless evening. Kissa Tanto sought eco-friendly restroom amenities that aligned with its design sensibility and zero-waste restaurant supplies ethos.

The Solution

Fox Fold’s refillable bamboo tissue dispenser replaced conventional rolls with flat, single-sheet 100% bamboo paper—delivering a pristine, hygienic presentation every time. The minimalist design complemented Kissa Tanto’s interiors while reducing waste and improving operational efficiency. The result: a restroom experience that reinforces the restaurant’s reputation for excellence and sustainable guest amenities.