Customer Stories

Sundial Hotel

30% Savings with Zero Waste

Nestled in the heart of Whistler Village, Sundial Hotel has long been known for offering guests unbeatable mountain views, ski-in/ski-out access, and premium hospitality. But behind the scenes, the team is just as focused on elevating their operations—especially when it comes to sustainability. Since switching to Fox Fold’s refillable tissue dispensers, Sundial has cut their monthly tissue costs by 30% while maintaining the high-quality guest experience they're known for.

 

The Impact of Fox Fold

Reducing Waste

Prior to Fox Fold, Sundial faced excessive waste from traditional tissue boxes that couldn’t be fully emptied—especially frustrating in high-traffic suites after a long day on the slopes. Now, every sheet gets used. With Fox Fold’s refillable dispensers, there's no waste left at the bottom of the box and no plastic in sight.

Cost Savings

Sundial has achieved a consistent 30% monthly savings on tissue costs since making the switch—proof that sustainability can be smart business. In a village where luxury is expected, it’s a win to find a solution that balances performance, aesthetics, and the bottom line.


Premium Design

When we asked the Sundial team what they’ve appreciated most since switching, the answer was simple:

“We like the sleek and minimalist design, plus the customer service has been amazing so far!” - Jon Walker, Head of Housekeeping

For a property that prides itself on aesthetics and seamless operations, having a tissue solution that looks good and has seamless operations, it makes a big difference

Future Impact


As Whistler continues to attract eco-conscious travelers from around the world, Sundial is setting a new standard for what sustainability in hospitality can look like. Fox Fold’s elegant, zero-waste solution has proven to be the right fit—not just for today’s operations, but as a long-term partner in their commitment to greener hospitality. Together, they're redefining what it means to be both luxurious and low-impact in the heart of one of Canada’s most iconic resort destinations.