Customer Stories

Operational Efficiency with Responsible Innovation

“Our collaboration with Fox Fold reflects our commitment to elevating operational efficiency while reducing environmental impact. Their system significantly minimizes tissue waste and offers a more sustainable bamboo alternative, complementing IHG’s broader efforts to cut waste and support responsible forestry through our Journey to Tomorrow program.” — Ash Jha, Operations Director at InterContinental Toronto Centre

In high-volume luxury properties like the InterContinental Toronto Centre, back-of-house space is at a premium. Bulky, traditional tissue boxes create unnecessary friction for housekeeping teams and crowded storage rooms.

By switching to Fox Fold’s refillable facial tissue system, the InterContinental Toronto Centre optimized their workflow:

 

Compact Storage:

Our slim, plastic-free refills take up significantly less room than traditional cubes.

Cart Efficiency:

Housekeepers can carry more inventory per trip, reducing restocking time.

Reduced Waste:

The system eliminates bulky cardboard box waste across the property.

At the InterContinental Toronto Centre, Fox Fold proved that small functional shifts lead to measurable gains in daily productivity.