Customer Stories

Inn at Laurel Point

Supporting a Carbon-Neutral Future

As British Columbia’s first carbon-neutral hotel since 2009, the Inn at Laurel Point has spent years refining their approach to waste reduction, responsible procurement, and environmental leadership. Every decision they make, from energy use to amenities, is tied to a bigger mission: creating a more sustainable, equitable, and prosperous world by 2030 and beyond. 

Switching to Fox Fold’s plastic-free facial tissues is another step toward eliminating unnecessary waste without sacrificing quality or guest experience.

“Fox Fold’s solution isn’t just a product; it’s a reflection of our commitment to sustainability. By choosing a brand that prioritizes responsible sourcing, minimal waste, and innovation, the hotel continues to lead by example.” - Sam Hoang, Housekeeping Manager

 

The Impact of Fox Fold

Reducing waste:

Like many hotels, they once used non-refillable facial tissue boxes with plastic components. Switching to Fox Fold meant eliminating unnecessary waste—

”no more plastic lips to remove, cardboard boxes to flatten, or partially used tissues discarded. Instead, we simply recycle a thin paper wrapper.” - Sam Hoang, Housekeeping Manager

Cost Savings:

By eliminating unnecessary plastic components and streamlining operations, the hotel has cut costs without sacrificing quality or guest experience. Over time, these savings add up, making a measurable impact on both the bottom line and the planet.

“Beyond the environmental benefits, the switch to Fox Fold makes financial sense. Across our 200-room hotel, we’re on track to saving $2,700 annually; turning a simple switch into a significant financial and environmental win.” Sam Hoang, Housekeeping Manager

Sustainable Sourcing & Smarter Operations: 

"With Fox Fold, we’re not just using a product—we’re embracing a smarter, more sustainable way to operate, making it easier for our team to uphold our environmental commitments every day." - Sam Hoang, Housekeeping Manager

By choosing Fox Fold’s responsibly sourced, plastic-free products, Inn at Laurel Point is reinforcing its commitment to Canadian innovation and sustainable hospitality. The switch has streamlined housekeeping workflows, reducing time spent handling packaging waste and replenishing supplies.

 

 

Future Impact

The Inn at Laurel Point is planning major sustainability advancements, all aligned with their 2030 goals and commitment to their property, people, and community. Upcoming initiatives include rainwater catchment systems, solar panels, and a refined waste diversion strategy to achieve a 90% diversion rate. 

A key part of this strategy is expanding their partnership with Fox Fold to include toilet paper, further reducing waste and energy use across the hotel. By deepening this collaboration, Inn at Laurel Point continues to lead the way in sustainable hospitality—proving that every thoughtful choice brings lasting impact.