Customer Stories
A Change That Teams Feel
“It lasts longer, it looks better, and it just makes our day-to-day easier.”— Yumi, Housekeeping Manager, Four Points by Sheraton Toronto Mississauga

At Four Points by Sheraton Toronto Mississauga, the housekeeping team knows what works. After years of running the same routines, even small changes stand out—especially when they actually make things easier.
A couple of months after introducing Fox Fold’s refillable facial tissue system, the feedback has been consistent. The product lasts longer, which means fewer restocks throughout the day. The setup is simpler, and the rooms feel a bit more polished compared to traditional boxed tissues.
It’s not a big shift. Just a better way of handling something the team deals with constantly. And that difference adds up across rooms, across floors, across every shift.
For Yumi and her team, it’s the kind of change that fits naturally into the way they already work. Nothing complicated. Just something that works, and keeps working.