Customer Stories
A Small Detail at The Ritz-Carlton
At The Ritz-Carlton Denver, every element of the guest room is considered carefully. From the materials used to the way amenities are presented, the goal is simple: create a space that feels refined, comfortable, and consistent with the brand’s reputation for exceptional hospitality.
Facial tissues are one of those everyday items that many hotels simply cover up with a basic holder over the cardboard box. It works, but it rarely adds anything to the room’s design, and it doesn’t solve the operational or sustainability challenges that come with disposable packaging.

Looking for a better approach, the team introduced Fox Fold’s refillable facial tissue dispensers. The modern design brings a cleaner, more polished look to the bathroom while replacing single-use boxes with a system designed specifically for hospitality operations.
It’s a small change, but one that fits naturally in a hotel where attention to detail is part of the experience, from the biggest touches to the smallest ones.