The Toronto Marriott Markham Hotel found a simple switch that cut waste, saved time, and kept their sleek aesthetic intact. “The team wishes we had discovered it earlier.” - Leo Kim, Rooms Operations Manager, Marriott Markham

Results at a Glance

• Eliminates common housekeeping challenges
• Improves team morale simplifying day-to-day operations with a new solution
• Design-forward, refillable dispensers that seamlessly complement upscale interiors

Hotel Snapshot

The Toronto Marriott Markham Hotel is a design-forward property offering 209 modern guest rooms, acclaimed dining, and a rotating collection of Canadian art from the Bratty family’s archives. With such a refined guest experience, every detail, from amenities to housekeeping, must reflect both style and sustainability.

The Challenge

Housekeeping teams faced a daily frustration: traditional facial tissue boxes that became damp on vanities and had to be discarded, even when half-full. This practice created unnecessary waste, slowed down room turns, and undermined the hotel’s sustainability goals. Like many hotels, they didn’t realize a better solution existed.

The Solution

Fox Fold replaced disposable tissue boxes with sleek, refillable dispensers made for the hospitality industry. The result? A cleaner look for guestrooms, reduced waste, and happier housekeeping teams. “My team wishes we found the solution earlier,” says the Rooms Operations Manager at Marriott Markham.

“Our team used to dread soggy tissue boxes. Now, Fox Fold’s refillable dispensers keep things clean, stylish, and hassle-free. Our housekeeping team loves the upgrade!”  – Leo Kim, Rooms Operations Manager, Marriott Markham